New patients can register online today!
Please click here to register using our online form.
Welcome to Merchant Street Practice
Improve Health and well being of the local community by aiming for clinical excellence and working in partnership with patients.
- To provide Holistic, patient centred care
- To foster teamwork and support for each other
- To value equality and respect Diversity
- To work collaboratively and openly with local community
- To encourage continual professional and personal development of the team
We have a strong emphasis on education and training in the practice.
We often have doctors working in the practice who are training to be GP's or want to have experience in working in General Practice. They are always closely supervised by senior GP's.
We have medical students from Queen Mary's University.
We have receptionist doing apprenticeship.
We have close links with community services such as District Nursing, Midwives, Health Visitors, Psychology Services and Social Services.
Making an appointment
You can make an appointment either in person, via telephone or online.
Urgent cases are seen on the same day. It is advised to call in the morning as early as possible for an urgent appointment. You can also consult the pharmacists for a range of conditions - see our online service.
We offer a telephone consultation service. Our receptionist will ask you for a contact number and a doctor will call you back the same day.
You can always request a consultation using the online service on this website.
We send out SMS text messages to the patient 24 hours before their booked appointment.
Our reception is open:
Monday: 8.00-7.30pm (Closed 1.00-2.00pm)
Wednesday: 8.00-6.30pm (Closed 1.00-2.00pm)
Thursday: 8.00-6.30pm (Closed 1.00-2.00pm)
Friday: 8.00-6.30pm (Closed 1.00-2.00pm)
Saturday: 10.00-12.00pm (By appointment only)
If you need to speak to someone urgently call the surgery on 0208 980 3676 and you will be transferred to the urgent care service.
Cancelling an appointment
Please cancel your appointment promptly if you no longer need it as it can be used by someone else who may need to be seen urgently. You can cancel your appointment by calling the surgery, by text or online.
GP consultation times
Our doctors will be able to see you at the following times:
- 09:30 - 12:30, 15:30 - 19:30
- Tuesday 09:30 - 12:30, 15:30 - 18:00
- 09:30 - 12:30, 15:30 - 18:00
- Thursday 09:30 - 12:30
- Friday 09:30 - 12:30, 15:30 - 18:00
- Saturday 10:00 - 12:30 (by appointment only)
Care Quality Commission (CQC) Report
Pram and wheelchair access available