Merchant Street Practice

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 Please click here to register using our online form.

Welcome to Merchant Street Practice

Merchant Street Health Centre

Vision
Improve Health and well being of the local community by aiming for clinical excellence and working in partnership with patients.

Values

We have a strong emphasis on education and training in the practice.

We often have doctors working in the practice who are training to be GP's or want to have experience in working in General Practice. They are always closely supervised by senior GP's.

We have medical students from Queen Mary's University.

We have receptionist doing apprenticeship.

We have close links with community services such as District Nursing, Midwives, Health Visitors, Psychology Services and Social Services.

Making an appointment

You can make an appointment either in person, via telephone or online.

Urgent cases are seen on the same day. It is advised to call in the morning as early as possible for an urgent appointment. You can also consult the pharmacists for a range of conditions - see our online service.

We offer a telephone consultation service. Our receptionist will ask you for a contact number and a doctor will call you back the same day.

You can always request a consultation using the online service on this website.

Appointment Reminders
We send out SMS text messages to the patient 24 hours before their booked appointment.

Opening hours

Our reception is open:
Monday: 8.00-7.30pm (Closed 1.00-2.00pm)
Tuesday: 8.00-6.30pm
Wednesday: 8.00-6.30pm (Closed 1.00-2.00pm)
Thursday: 8.00-6.30pm  (Closed 1.00-2.00pm)
Friday: 8.00-6.30pm (Closed 1.00-2.00pm)
Saturday: 10.00-12.00pm (By appointment only)

If you need to speak to someone urgently call the surgery on 0208 980 3676 and you will be transferred to the urgent care service.

Cancelling an appointment

Please cancel your appointment promptly if you no longer need it as it can be used by someone else who may need to be seen urgently. You can cancel your appointment by calling the surgery, by text or online.

GP consultation times

Our doctors will be able to see you at the following times:

Monday
09:30 - 12:30, 15:30 - 19:30
Tuesday
09:30 - 12:30, 15:30 - 18:00
Wednesday
09:30 - 12:30, 15:30 - 18:00
Thursday
09:30 - 12:30
Friday
09:30 - 12:30, 15:30 - 18:00
Saturday
10:00 - 12:30 (by appointment only)

 

Care Quality Commission (CQC) Report

Pram and wheelchair access available

News

  • Patient Participation Group Survey Report 2014-2015

    The Patient Participation Group survey report is now ready to view.

    view/download

  • Allocated GP’s

    From 1st April 2015, GP Practices are required to allocate every patient with a named GP. This does not affect your treatment or care at the Practice and you can continue to see any GP of your choice as normal.

    To find out who your allocated GP is, please email using the link below.

    Email

  • Our Premises

    Our current premises are rented from the Bow Methodist Church on the main road. The premises are in need of significant investment and we are in discussion with the Methodist Church, CCG, NHS England and the Patient Participation Group about future development.

  • Appointments!

    Get an appointment as early as 9.30am and as late as 7.20pm